Information Technology / Technical Support

Unable to see Edutainment and project submissions link after login
Edutainment subject will be displayed to all those students whose programs are mapped with this subject in 'Subject Master'. Project Submission li...
Thu, 2 May, 2019 at 11:43 AM
How much time does it take to update the portal with the study material once the fees is paid through Local centres like College of Malawi
The moment the semester fee is paid and the date is open, the student gets the access to Canvas within next 4 hours.
Thu, 2 May, 2019 at 11:49 AM
Reset Email password
The student can reset his/her email password anytime from his login
Thu, 2 May, 2019 at 11:52 AM
Unable to access official Amity gmail account even though the password is correct
Amity Gmail account is created automatically from the system and works fine. Still, if the student faces such problem, then the student can  reset his passw...
Thu, 2 May, 2019 at 11:56 AM
By mistake I uploaded incorrect project report. How can I submit the project report again
There is no such option. We flash a popup to students at the time of submission stating that 'Project once submitted will not changed'.
Thu, 2 May, 2019 at 11:57 AM
Unable to use audio mode for relevant study syllabus.
There is no Audio Mode for syllabus
Thu, 2 May, 2019 at 12:41 PM
Unable to access Tech Cosmo.
The issue can be raised to Academic Student Support through "Post Query" section in Student Zone with a screen shot.
Thu, 2 May, 2019 at 12:42 PM
Unable to find recordings for the Live Session in the portal
The recordings can be found under "Concluded Conferences" section in the course. Go To: Step 1. Course Step 2. Conferences Tab Step 3. Conclud...
Thu, 2 May, 2019 at 12:43 PM
I am trying to view the audio visual content on my ipad. It asked me download an app called "Articulate". Even after installing it there seems to be a problem to view the video. The video link opens the app but the video doesn't play
Try using a different browser/ application. Amity Online prefers Google Chrome / Firefox for best user experience.
Thu, 2 May, 2019 at 12:45 PM
How to access the prerecorded live interactive sessions on project work through the student portal
The recordings can be found under "Concluded Conferences" section in the course. Go To: Step 1. Course S tep 2. Conferences Tab Step 3. Conclu...
Thu, 2 May, 2019 at 12:46 PM